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Post by Admin on Oct 19, 2013 2:32:51 GMT
Welcome to NICE HOTEL FORUM - North-EDSA Branch
Please post your comments or suggestions here...
Thank You
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Post by DNM on Nov 11, 2013 14:01:08 GMT
I'm quite disappointed with how the Front office staff acted towards the WiFi password I've asked. I asked them at the phone first, and they gave me the password. I repeated what the staff said and she said yes, but it didn't work on my phone so I called again. They told me to try again, and I did (again). "incorrect password" keeps showing up. I called for the last time, they told me they WILL CALL ME. But no one did. except when they offered us dinner and breakfast. I'm 19 years old, maybe this is why I think. (I THINK) that made them give me such kind of treatment seeing that I'm a young lady.
The morning after, I came down to check the password posted on a box or something. I tried it again and failed to connect again. My friend was able to connect but it was too slow to do anything at all that she gave up and disconnected. I suggest, please fix the matter with the Wifi and those staffs to be more professional, people wouldn't wanna go check in with the staffs staring all over us. But I'd say, they're friendly. Also, please tell the staffs to always ask for the room type they're goona avail because without a word, the staff gave us a Price right after we told him we'll stay for a day. We were about to avail a Standard room but since he already gave us a VIP room, we had no choice because the other staff told us we can't change rooms (cheaper type) already.
I hope you can make way fix this matter. Lastly, I suggest a kind of registration for a regular costumers (because I am) at least twice a month I stay in Nice.
Additional info: October 21-22 when that wifi issue & everthing happened.
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dnm
New Member
Posts: 3 
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Post by dnm on Nov 11, 2013 14:36:16 GMT
There~ I made an account  Hope to hear from you soon, Admin ^__^ |
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Post by Admin on Nov 13, 2013 5:40:07 GMT
There~ I made an account Hope to hear from you soon, Admin ^__^ Hello po, welcome to our forum =) |
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Deleted
Deleted Member
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Post by Deleted on Nov 14, 2013 4:05:32 GMT
Good day Ms. DNM, we are very thankful for giving us a feedback on this matter in particular with our staffs and our additional amenities (WiFi). I just want to ask a favor if you still remember the room number you stay and at least what time you check in on the said date for me to trace back the staffs involved in this case. Rest assured us that we will take the necessary action on this as soon as possible. I’ll get back to you for update. Thank you very much.
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dnm
New Member
Posts: 3
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Post by dnm on Nov 14, 2013 15:26:31 GMT
Good day Ms. DNM, we are very thankful for giving us a feedback on this matter in particular with our staffs and our additional amenities (WiFi). I just want to ask a favor if you still remember the room number you stay and at least what time you check in on the said date for me to trace back the staffs involved in this case. Rest assured us that we will take the necessary action on this as soon as possible. I’ll get back to you for update. Thank you very much. Good day, Sir We were staying at room 723, VIP room We checked in around 10pm-11pm. Thank you  |
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Post by chenes on Dec 13, 2013 10:10:04 GMT
There~ I made an account Hope to hear from you soon, Admin ^__^ Tingn ko madami gumagamit ng wifi, bka ung router ng nice limit lang pde makagamit kht nasasagap mu sya pero d ka makapasok sa wifi nila kht tama ung password ^^ just sayin. And sana sa iba kana lang nag check in kung gsto mu mala professional talaga mga staff like 5 star hotels? Kung sa cheaper hotel ka malamang asahan mu talaga na ganun lang level na kaya nila kasi ganun lang dn kcheap bayad saknla. Get it? |
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Post by Nikki on Dec 13, 2013 18:46:45 GMT
There~ I made an account Hope to hear from you soon, Admin ^__^ Tingn ko madami gumagamit ng wifi, bka ung router ng nice limit lang pde makagamit kht nasasagap mu sya pero d ka makapasok sa wifi nila kht tama ung password ^^ just sayin. And sana sa iba kana lang nag check in kung gsto mu mala professional talaga mga staff like 5 star hotels? Kung sa cheaper hotel ka malamang asahan mu talaga na ganun lang level na kaya nila kasi ganun lang dn kcheap bayad saknla. Get it? A hotel is still a hotel. I'm an HRM student so I know how a hotel should work. They sell not only rooms but services too Maayos na service lang hinahanap ko, not professionals. Get it? Just saying. |
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Post by Admin on Jan 6, 2014 1:49:09 GMT
Tingn ko madami gumagamit ng wifi, bka ung router ng nice limit lang pde makagamit kht nasasagap mu sya pero d ka makapasok sa wifi nila kht tama ung password ^^ just sayin. And sana sa iba kana lang nag check in kung gsto mu mala professional talaga mga staff like 5 star hotels? Kung sa cheaper hotel ka malamang asahan mu talaga na ganun lang level na kaya nila kasi ganun lang dn kcheap bayad saknla. Get it? A hotel is still a hotel. I'm an HRM student so I know how a hotel should work. They sell not only rooms but services too Maayos na service lang hinahanap ko, not professionals. Get it? Just saying. hi ma'am/sir, good morning. Regarding po sa wifi natin, kung hindi po kayo makapasok kahit tama namn yung password na nilagay nyo pwede po kayong tumawag sa 803 or 804 para magawan kaagad ng aksyon ang problema at isa pa po wala pong limit ang wifi natin as long as na naka check-in pa po kayo...
thank you
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Post by Admin on Jan 22, 2014 8:02:21 GMT
A hotel is still a hotel. I'm an HRM student so I know how a hotel should work. They sell not only rooms but services too Maayos na service lang hinahanap ko, not professionals. Get it? Just saying. hi ma'am/sir, good morning. Regarding po sa wifi natin, kung hindi po kayo makapasok kahit tama namn yung password na nilagay nyo pwede po kayong tumawag sa 803 or 804 para magawan kaagad ng aksyon ang problema at isa pa po wala pong limit ang wifi natin as long as na naka check-in pa po kayo...
thank you
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Post by Darryl M. Viray on Jan 22, 2014 8:03:21 GMT
hi ma'am/sir, good morning. Regarding po sa wifi natin, kung hindi po kayo makapasok kahit tama namn yung password na nilagay nyo pwede po kayong tumawag sa 803 or 804 para magawan kaagad ng aksyon ang problema at isa pa po wala pong limit ang wifi natin as long as na naka check-in pa po kayo...
thank you
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Post by de_yablo on Mar 13, 2014 17:40:11 GMT
i check in there before but all the staff is not worth of effort and frankly speaking nice hotel did not know that there employee need to rest the management always set a meeting with any purpose i will tell to DOLE about that i am disappointed i talk to your employee regarding there demand if you what i can close you hotel in a blink of eye don't even estimate me.............. your room doesn't have remote control on tv at standard room b'cos there is no available at that time.................. next time set a meeting that your employee be sure that your employee no work at night that is the stupid thing set a meeting with non seance............... hope your reply sir darrly m.viray
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Post by marcus on Mar 13, 2014 17:54:14 GMT
good T O probably that is juliet if i'am not mistaken i like the way she talk but the other operator is different from her thanks more power
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Post by justin on Mar 13, 2014 17:57:31 GMT
the wife is to slow upgrade that's is the solution
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Post by rejer on Apr 24, 2014 14:51:50 GMT
Paano po b mag pa reserve sa branch nyu po sa sm north.?
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Hope to hear from you soon, Admin ^__^
